Q: How long will it take for the buyer to receive their order?

All our products are created on demand, which means that your product will go into production shortly after your order has been processed. Customer(s) can expect to receive their products 7-21 business days after their payment has been received and their order processed.

Q:  What should i do if I’m not satisfied with the item received?

If you are unhappy with the item delivered for any reasons. Please contact us via email address: support@orangeprints.com. Don’t forget to mention clearly the things that you don’t like, and take some photos of the QR code as well as the items you got. We are always willing to take responsibility if the mistakes belong to us.

Q: VAT taxes will be charged?

Q: My order won’t go through. What should i do?

Q: I ordered 2+ items, but only received one… where’s my order?

Q: How do I track my package?

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