Cancellation and Modification Policy

Q: How do I process to cancel the order?

If you intend to cancel or make changes to your order, please promptly contact our Customer Support team at All orders placed throughout the day are considered final as of 6:00 PM (GMT-05:00) daily. You have the opportunity to request a cancellation or make adjustments (such as modifications to sizes, colors, or products) to your order before this specified time.

In the event that you have provided an incorrect delivery address by mistake, there’s no need to worry; you can update your address within the initial 72 hours.

Please take note of the following:

  • Requests for order modifications may result in an extension of the production time by 1-2 days.
  • Should you choose to modify your design, please be aware that it may necessitate a considerably longer processing time, potentially affecting the overall delivery schedule.